Funeral Consumers Alliance

 
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Running a Successful FCA: Best Practices

Documents

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Telephone Answering Tip Sheet Telephone Answering Tip Sheet

Date added: 12/05/2011
Date modified: 12/05/2011
Filesize: 51.68 kB
Downloads: 235

All your questions about how to handle common and not-so-common calls from members and the public are answered here! The manual has suggested answers for queries about unexpected deaths, family-directed funerals without using a mortuary, death away from home, and more.

FCA Model Membership Brochure FCA Model Membership Brochure

Date added: 12/01/2009
Date modified: 04/11/2011
Filesize: 39 kB
Downloads: 2311
Adapt this editable legal sized membership brochure to your local affiliate needs.

Pay on Death Accounts Pay on Death Accounts

Date added: 11/21/2009
Date modified: 03/16/2011
Filesize: 62.85 kB
Downloads: 2530
Pay on Death Accounts — a safer alternative to prepaid funerals.

Phone Options Phone Options

Date added: 11/21/2009
Date modified: 04/11/2011
Filesize: 34.04 kB
Downloads: 2488
All about affiliate phone options and costs. Cell phone? Virtual voicemail? Landline? It's all here.

How to Create and Manage Your Own Website: Inexpensively and Without a Webmaster How to Create and Manage Your Own Website: Inexpensively and Without a Webmaster

Date added: 11/13/2009
Date modified: 04/11/2011
Filesize: 1.81 MB
Downloads: 2528
A simple, illustrated guide by Jim Bates, FCA North TX and FCA board member. Set up a website for your affiliate using a popular, inexpensive service. Anyone can do this, no computer programming skills required!

Building a Better Board Building a Better Board

Date added: 06/20/2008
Date modified: 12/01/2009
Filesize: 111.59 kB
Downloads: 6718

Finding New Members, Volunteers, and Board Candidates Finding New Members, Volunteers, and Board Candidates

Date added: 12/08/2007
Date modified: 03/16/2011
Filesize: 51.07 kB
Downloads: 4181

Affiliate Volunteer FAQs Affiliate Volunteer FAQs

Date added: 12/08/2007
Date modified: 12/01/2009
Filesize: 161.66 kB
Downloads: 4649
Questions about what publications FCA offers and how much they cost your affiliate? Want to know how to get in touch with your sister groups? All this and more is in our Affiliate Cheat Sheet.

Guidebook for Running a Funeral Consumers Alliance Guidebook for Running a Funeral Consumers Alliance

Date added: 12/08/2007
Date modified: 04/11/2011
Filesize: 1.31 MB
Downloads: 5884
Everything you need to know about building and running a funeral consumer group! Bound copies are $13 and available from the national office at 802-865-8300 or in our online bookstore.

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Newsflash

Welcome to our new website. We've overhauled it to make it easier for you to find the practical information you need to make informed funeral choices and get answers to the most common questions about funeral choices and costs. Leave us a comment on our forum and let us know what you like, what you don't, and how we can improve it!

About FCA

The Funeral Consumers Alliance (FCA) is a Federation of Nonprofit Consumer Information Societies protecting a consumer's right to choose a meaningful, dignified, affordable funeral since 1963.