Consumer Protection

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2015 Hawaii Funeral Home Price Survey 2015 Hawaii Funeral Home Price Survey

Date added: 04/29/2015
Date modified: 04/29/2015
Filesize: 38.25 kB
Downloads: 196

2015 Upper Valley New Hamphire Funeral Price Survey 2015 Upper Valley New Hamphire Funeral Price Survey

Date added: 03/02/2015
Date modified: 03/02/2015
Filesize: 273.44 kB
Downloads: 506

Courtesy FCA volunteer Michael Whitman. 

2014 New Hampshire Funeral Price Survey 2014 New Hampshire Funeral Price Survey

Date added: 03/02/2015
Date modified: 03/02/2015
Filesize: 470.9 kB
Downloads: 408

Courtesy nhfuneral.org.

Veterans Funeral and Burial Benefits Veterans Funeral and Burial Benefits

Date added: 02/11/2015
Date modified: 02/11/2015
Filesize: 216.18 kB
Downloads: 8171

Compra de servicios fúnebres Compra de servicios fúnebres

Date added: 03/31/2014
Date modified: 03/31/2014
Filesize: 505.08 kB
Downloads: 2413

El último adiós El último adiós

Date added: 03/31/2014
Date modified: 03/31/2014
Filesize: 433.52 kB
Downloads: 2326

Wasserman v PA Wasserman v PA

Date added: 08/08/2012
Date modified: 08/08/2012
Filesize: 3.92 MB
Downloads: 3699

A federal lawsuit against the Pennsylvania State Board of Funeral Directors. Rabbi Daniel E. Wasserman alleges the state is illegally attempting to restrict the ability of Jewish congregations to perform their own funerals privately without hiring commercial undertakers. 

Federal Trade Commission Brief in St. Joseph's Abbey Case Federal Trade Commission Brief in St. Joseph's Abbey Case

Date added: 12/21/2011
Date modified: 12/21/2011
Filesize: 218.84 kB
Downloads: 3411

The FTC filed a brief in the case pitting casket-selling monks against the Louisiana Board of Embalmers and Funeral Directors. The FTC argues Louisiana's prohibition on retail casket sales undermines the intent of the federal Funeral Rule. 

FCA/ICCFA Amicus Brief in St. Joseph's Abbey Casket Case FCA/ICCFA Amicus Brief in St. Joseph's Abbey Casket Case

Date added: 12/20/2011
Date modified: 12/21/2011
Filesize: 104.72 kB
Downloads: 3426

A joint friend of the court brief by Funeral Consumers Alliance and the International Cemetery, Cremation, and Funeral Association, a trade group. It urges the 5th Circuit Court to uphold a ruling against the state of Louisiana. Monks at St. Joseph's Abbey sued the Louisiana Board of Embalmers and Funeral Directors after the Board sent the monks a cease-and-desist order telling them it was illegal to sell caskets without employing a licensed funeral director and installing an embalming room. 

Dr. Osterholm Letter on Embalming and Public Health 2009 Dr. Osterholm Letter on Embalming and Public Health 2009

Date added: 09/20/2011
Date modified: 09/20/2011
Filesize: 1.11 MB
Downloads: 3418

Legislative testimony from Dr. Michael Osterholm of the Center for Infectious Disease Policy and Research at the University of Minnesota. Delivered in 2009, this letter debunks claims from the funeral industry that dead bodies pose a public health risk.

Louisiana Court Opinion Striking Down Casket Sales Ban 2011 Louisiana Court Opinion Striking Down Casket Sales Ban 2011

Date added: 07/25/2011
Date modified: 07/25/2011
Filesize: 66.45 kB
Downloads: 4636

Opinion overturning Louisiana's law banning the sale of caskets by anyone other than a licensed funeral director with a full-service funeral home. The monks of St. Joseph's Abbey sued the state after the embalming and funeral director's board threatened them with fines and jail time for selling simple handmade wood coffins.

FCA letter supporting CA bill SB 658, 2011 FCA letter supporting CA bill SB 658, 2011

Date added: 03/15/2011
Date modified: 03/15/2011
Filesize: 199.38 kB
Downloads: 4407
FCA supports California's bill to require funeral homes to post price lists on their websites.

California SB 658 - introduced 2011 California SB 658 - introduced 2011

Date added: 03/15/2011
Date modified: 03/15/2011
Filesize: 141.47 kB
Downloads: 4362
A first-in-the-nation bill that would require funeral homes to post their price lists online if they have a website.

Bereaved Consumers Bill of Rights Act 2011 Bereaved Consumers Bill of Rights Act 2011

Date added: 03/15/2011
Date modified: 03/15/2011
Filesize: 580.63 kB
Downloads: 5179
A bill that would extend the Federal Trade Commission's Funeral Rule to cover cemeteries, crematories, and third-party merchandise vendors. Introduced by Illinois Congressman Bobby Rush on March 1, 2011.

2010 California State Audit of Preneed Master Trust 2010 California State Audit of Preneed Master Trust

Date added: 07/06/2010
Date modified: 07/06/2010
Filesize: 125.07 kB
Downloads: 4855
2010 regulatory audit showing the state's largest preneed trust institution misused $70 million in consumers' prepaid funeral money.

2010 Virginia Refrigeration and Embalming Law 2010 Virginia Refrigeration and Embalming Law

Date added: 06/18/2010
Date modified: 06/18/2010
Filesize: 9.51 kB
Downloads: 4450
A new law requiring funeral homes to refrigerate or embalm bodies after 48 hours. The law bars embalming without express permission, so families will have the choice of refrigeration.

FCA Supplemental Testimony to House Energy Commerce Committee on Exempting Religious Cemeteries FCA Supplemental Testimony to House Energy Commerce Committee on Exempting Religious Cemeteries

Date added: 05/14/2010
Date modified: 05/14/2010
Filesize: 224.35 kB
Downloads: 5903

FCA's Response to Catholic Cemetery Conference FCA's Response to Catholic Cemetery Conference

Date added: 05/14/2010
Date modified: 05/14/2010
Filesize: 159.23 kB
Downloads: 4925
FCA rebuts CCC's letter to the House Energy and Commerce Committee asking for religious exemption.

Catholic Cemetery Conference Letter 2010 Catholic Cemetery Conference Letter 2010

Date added: 05/14/2010
Date modified: 05/14/2010
Filesize: 105.6 kB
Downloads: 4810
Letter from CCC protesting HR3655 and asking for exemption for religious cemeteries.

FTC Casket Advisory Opinion April 2010 FTC Casket Advisory Opinion April 2010

Date added: 04/20/2010
Date modified: 04/20/2010
Filesize: 66.9 kB
Downloads: 4850

FTC letter states funeral homes may not:

  • Refuse to accept a third-party casket if it's delivered in more than or fewer than any certain number of days before the funeral
  • Require third-party caskets to be delivered by appointment only during normal business hours
  • Refuse to accept a third-party casket at a specified time, during normal business hours, unless funeral home staff are occupied with a funeral at that time
  • Refuse to allow a third-party casket retailer to use the funeral home's ordinary, standard equipment (such as rolling carts) to bring the casket into the funeral home
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Dangers of Prepaying

"Preneed" is a term coined by the funeral industry to describe the arrangement and payment of a funeral prior to death. Obviously, if you are to have any say in it, you must plan in advance of your death. "Prearrangement" is also used interchangeably with "preneed".

The marketing of preneed plans for funeral services and merchandise is increasingly prevalent. Various companies, including insurance companies, "for-profit cremation societies," and "preneed associations" flood the mail with advertising which touts the benefits of their preneed plans. There are a number of pitfalls, as well as options, about which consumers should be well-informed.

Click here for the full article.

Click here for a pdf.

CAN'T AFFORD THE FUNERAL? We can show you how to bring the bill down significantly. Click here for advice