Funeral Consumers Alliance

 
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Consumer Complaints

Documents

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Greenlawn Memorial Park (SCI) Legal Misrepresentations -2011 Greenlawn Memorial Park (SCI) Legal Misrepresentations -2011

Date added: 03/15/2011
Date modified: 03/15/2011
Filesize: 64.46 kB
Downloads: 2555
Complaint from FCA past president Lamar Hankins. The cemetery falsely claimed it was against Texas law for Hankins to bury his parents' ashes in a homemade container contsructed of PVC pipe material (undoubtedly so SCI could sell him an unnecessarily costly "urn vault").

PA General Counsel Letter to Phyllis Ingold 2011 PA General Counsel Letter to Phyllis Ingold 2011

Date added: 03/15/2011
Date modified: 03/15/2011
Filesize: 315.83 kB
Downloads: 2784
A letter from the lawyer for the PA funeral board threatening private citizen Phyllis Ingold with a $10,000 fine if she were to again care for a dead family member privately without hiring a funeral director. 

FEO Complaint to Shawn Smith re Phyllis Ingold's Home Funeral 2011 FEO Complaint to Shawn Smith re Phyllis Ingold's Home Funeral 2011

Date added: 03/15/2011
Date modified: 03/15/2011
Filesize: 274.37 kB
Downloads: 2816
Lisa Carlson of Funeral Ethics Organization's letter of complaint protesting PA prosecuting attorney Shawn Smith's inappropriate allegations of unlicensed funeral directing againt Phyllis Ingold. Ingold had (perfectly legally) cared for her mother's body privately without hiring an undertaker.

PA Senior Prosecutor's Letter re Phyllis Ingold's Home Funeral 2011 PA Senior Prosecutor's Letter re Phyllis Ingold's Home Funeral 2011

Date added: 03/15/2011
Date modified: 03/15/2011
Filesize: 905.25 kB
Downloads: 2762
The senior prosecutor for the PA Governor's Office of the General Counsel responds to FEO's complaint, defending its actions against Phyllis Ingold and claiming family-directed funerals are illegal in Pennsylvania (they're not).

Phyllis Ingold's Complaint Against PA Staff Lawyers 2011 Phyllis Ingold's Complaint Against PA Staff Lawyers 2011

Date added: 03/15/2011
Date modified: 03/15/2011
Filesize: 51.51 kB
Downloads: 2637
Phyllis Ingold, who was threatened with prosecution for "unlicensed practice" of funeral service for caring for her mother's body privately, sent this letter to the Disciplinary Office of Counsel-in-Charge, asking for disciplinary action against lawyers for the Department of State.

Dangers of Prepaying

"Preneed" is a term coined by the funeral industry to describe the arrangement and payment of a funeral prior to death. Obviously, if you are to have any say in it, you must plan in advance of your death. "Prearrangement" is also used interchangeably with "preneed".

The marketing of preneed plans for funeral services and merchandise is increasingly prevalent. Various companies, including insurance companies, "for-profit cremation societies," and "preneed associations" flood the mail with advertising which touts the benefits of their preneed plans. There are a number of pitfalls, as well as options, about which consumers should be well-informed.

Click here for the full article.

Click here for a pdf.

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