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I'm putting together some of my 10 years knowledge of working with FCA Hawaii into a nuts and bolts reference for the ongoing board. In starting with an ABC format I see I can get entirely to detailed right away. There's sort of an office manual and a general knowledge category. I'd like it to serve more as a reference guide.
From newer board members or staff: What kinds of questions were difficult to find answers to when you came on? What kind of information would be useful? Example: the telephone question keeps returning. The board long ago decided to pay for the business line to keep us in the phone directory...yet, every year someone will ask why we don't switch to a cell phone? Would it be useful to you to have a re-cap of previous discussions or should I just drop topics like this and let the new board get on with their way of doing things?
Just go for mega-detail and let them sort it out? With this approach I'm afraid it'd never get looked at.
Put it together as a data base so they can sort by topic? Wow, that sounds ambitious; has anyone done this already?
Anyway, questions, answers, and comments are welcome.
Aloha, Sarah Robinson
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