Funeral Consumers Alliance

Casket

Thursday, 21 August 2008 22:38

Yes, you do have a legit. complaint. I would try to get from the employee the real model number and name of the casket, so you have that to offer in your complaint letter. I would first write to the funeral home insisting on a refund, and letting them know that if one is not forthcoming, you'll file a complaint with your state's funeral board. I'd love a copy of your complaint. For future correspondence with us, please email us directly at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . The comments are not a good place for us to go back and forth over a complaint. Good luck, Josh Slocum FCA Exec. Director

This is a comment on "Was the Funeral Home Ethical?"

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Dangers of Prepaying

"Preneed" is a term coined by the funeral industry to describe the arrangement and payment of a funeral prior to death. Obviously, if you are to have any say in it, you must plan in advance of your death. "Prearrangement" is also used interchangeably with "preneed".

The marketing of preneed plans for funeral services and merchandise is increasingly prevalent. Various companies, including insurance companies, "for-profit cremation societies," and "preneed associations" flood the mail with advertising which touts the benefits of their preneed plans. There are a number of pitfalls, as well as options, about which consumers should be well-informed.

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The Funeral Consumers Alliance (FCA) is a Federation of Nonprofit Consumer Information Societies protecting a consumer's right to choose a meaningful, dignified, affordable funeral since 1963.