Cleveland Plain Dealer
July 21, 2012
The Federal Trade Commission's enforcement of the Funeral Rule is a covert operation from beginning to end.
Each year, the FTC sends teams of undercover shoppers to several dozen funeral homes to make sure consumers get the price lists that homes are required by law to hand out.
Each year, it finds homes that violate the rule.
And each year, the violators are allowed to pay penalties – in secret.
Read the full article in the Cleveland Plain Dealer
Thanks to the HVCC Mortuary Science Alumni & Student Assoc for alerting us to this article.