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FCA recognizes that the dissemination of individual experiences, the reporting of public information, and linking to other sites can help further our mission of educating the public on their funeral rights and options. However, FCA's limited resources and the nature of the Internet make it impossible to verify the content of personal experiences that are supplied by others or to verify the content of linked sites. FCA accepts no responsibility for these. Comments on the contents of personal reports and linked websites should be directed to the author(s).



The High Cost of Funerals and How to Beat It

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The High Cost of Funerals and How to Beat it — The American Consumer Institute issues ConsumerGrams on smart funeral shopping with help from Funeral Consumers Alliance.
 

Neptune's Legal SCAMS

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10/06/2008 - Thinking about doing business with the Neptune Society? Think again. For years, FCA has been pointing out Neptune's tricky accounting practices they use to illegally pocket consumers' prepaid cremation money instead of putting it in the bank as most state laws require. Finally, one state is taking legal action. Hats off to the Colorado Division of Regulation for a great job protecting funeral consumers. Here's their press release. . .

Last Updated ( Tuesday, 07 October 2008 16:36 ) Read more...
 

Three Out of Four Ain't Bad

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The Federal Trade Commission recently issued opinions on charging customers extra for refrigeration, casket storage, trash disposal, and running errands in cars. Read all about what it means for funeral consumers.

Attachments:
Download this file (opinion07-2.pdf)opinion07-2.pdf[Full Staff Opinion]267 Kbm/j/Y
Read more...
 

Tennessee Officials Say Forest Hill Cemeteries Will Start Honoring Prepaid Funeral Contracts

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Tennessee Officials Say Forest Hill Cemeteries Will Start Honoring Prepaid Funeral Contracts; Michigan Authorities Arrest Forest Hill Owner on Charges of Embezzling $70 Million in Customers' Prepaid Money. Read the update below.

Last Updated ( Tuesday, 04 December 2007 12:35 ) Read more...
 

FTC v. MISSOURI FUNERAL BOARD

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After a complaint from the Federal Trade Commission that the Missouri State Board of Embalmers and Funeral Directors illegally stopped retail casket sales, the Board agreed to never adopt regulations prohibiting third-parties from selling coffins to the public.

Attachments:
Download this file (lettertomofunboard.newregs.1.04.05.pdf)lettertomofunboard.newregs.1.04.05.pdf[FCA letter to the Missouri Board of Embalmers and Funeral Directors]192 Kbm/j/Y
Last Updated ( Tuesday, 04 December 2007 12:54 ) Read more...
 


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