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FCA recognizes that the dissemination of individual experiences, the reporting of public information, and linking to other sites can help further our mission of educating the public on their funeral rights and options. However, FCA's limited resources and the nature of the Internet make it impossible to verify the content of personal experiences that are supplied by others or to verify the content of linked sites. FCA accepts no responsibility for these. Comments on the contents of personal reports and linked websites should be directed to the author(s).

NPS Preneed Update

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UPDATE 11/25/2010--- US Attorney's Office Indicts NPS Officials on 50 Counts

Six officials with NPS - including members of the Cassity family- have been indicted on charges of fraud that allegedly cost funeral consumers and funeral homes up to $600 million. Here's the press release from the FBI:

Last Updated ( Monday, 24 June 2013 13:26 ) Read more...

FTC to Funeral Homes: No You May Not. . .

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4/20/2010— Twenty-six years after the Funeral Rule became effective, and 16 years after the Federal Trade Commission barred funeral homes from slapping a "handling fee" on caskets consumers who buy from third-party retailers, those retailers are still running into problems. Because some funeral homes never learn, FTC staff have to continually churn out advisory opinion letters laying down the law.

Last Updated ( Friday, 16 July 2010 17:37 ) Read more...

Forest Hill Cemetery Trial Date Set

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4/5/2010 — The man accused of stealing more than $20 million from the trust funds at Memphis' Forest Hill Cemetery is finally scheduled to stand trial. Clayton Smart shocked 13,000 families when he announced in 2006 he wouldn't honor their prepaid funeral and burial arrangements. The Commercial Appeal reports Smart and two other men involved in the business are set to stand trial today.



Utah Counties Take Advantage of Home Funeral Families

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3/25/2010 — Thanks to the incredible advocacy of Joyce Mitchell, President of the FCA of Utah, lawmakers repealed a 2006 that had made Utah families' deceased loved ones the virtual property of the funeral industry. The 2006 law made it illegal for anyone but a commercial funeral director to sign and file a death certificate, thereby forcing families to pay whatever the funeral home demanded of them. In 2009 consumer advocates and casketmakers David and Marcia Robles joined Mitchell to successfully lobby for a bill to preserve citizens' rights to conduct a funeral without interference from the commercial mortuary industry.

Last Updated ( Friday, 14 May 2010 19:00 ) Read more...

FTC and New York City Inspectors Find Widespread Funeral Home Violations

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3/18/2010—Both the Federal Trade Commission and the New York Department of Consumer Affairs released the results of undercover inspections at funeral homes, and the results aren't pretty. The FTC's press release on its 2009 undercover investigations found that a full one-third of funeral homes they inspected in eight states had "signficant violations" of the Funeral Rule. The Rule gives consumers the right to printed price lists, the right to choose only what they want, and the right to buy caskets from an outside retailer (funeral homes can't force you to buy their merchandise): CLICK READ MORE BELOW. . .

Last Updated ( Tuesday, 20 April 2010 20:35 ) Read more...

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