Jan 9, 2011
The first shock was her father's death the day before New Year's Eve. But Sonia Ardeel was even more surprised to discover how difficult getting a death certificate -- necessary to grant her father's wish to be cremated -- would be.
A new system that transformed the death certificate from a paper document to an electronic record lies behind the nightmare that Ardeel, 40, and her family have experienced. The system, which went into effect Jan. 1, requires funeral homes and doctors to sign up for a four-digit PIN to enter a record.