10/06/2008 - Thinking about doing business with the Neptune Society? Think again. For years, FCA has been pointing out Neptune's tricky accounting practices they use to illegally pocket consumers' prepaid cremation money instead of putting it in the bank as most state laws require. Finally, one state is taking legal action. Hats off to the Colorado Division of Regulation for a great job protecting funeral consumers. Here's their press release. . .
The Federal Trade Commission recently issued opinions on charging customers extra for refrigeration, casket storage, trash disposal, and running errands in cars. Read all about what it means for funeral consumers.
Tennessee Officials Say Forest Hill Cemeteries Will Start Honoring Prepaid Funeral Contracts; Michigan Authorities Arrest Forest Hill Owner on Charges of Embezzling $70 Million in Customers' Prepaid Money. Read the update below.
After a complaint from the Federal Trade Commission that the Missouri State Board of Embalmers and Funeral Directors illegally stopped retail casket sales, the Board agreed to never adopt regulations prohibiting third-parties from selling coffins to the public.