Funeral Consumers Alliance

 
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Running a Successful FCA: Best Practices

Documents

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Telephone Answering Tip Sheet Telephone Answering Tip Sheet

Date added: 12/05/2011
Date modified: 12/05/2011
Filesize: 51.68 kB
Downloads: 404

All your questions about how to handle common and not-so-common calls from members and the public are answered here! The manual has suggested answers for queries about unexpected deaths, family-directed funerals without using a mortuary, death away from home, and more.

FCA Model Membership Brochure FCA Model Membership Brochure

Date added: 12/01/2009
Date modified: 03/21/2012
Filesize: 1.39 MB
Downloads: 2443

Adapt this editable membership brochure to your local affiliate needs. Requires Microsoft Publisher. 

Pay on Death Accounts Pay on Death Accounts

Date added: 11/21/2009
Date modified: 03/16/2011
Filesize: 62.85 kB
Downloads: 2721
Pay on Death Accounts — a safer alternative to prepaid funerals.

Phone Options Phone Options

Date added: 11/21/2009
Date modified: 04/11/2011
Filesize: 34.04 kB
Downloads: 2630
All about affiliate phone options and costs. Cell phone? Virtual voicemail? Landline? It's all here.

How to Create and Manage Your Own Website: Inexpensively and Without a Webmaster How to Create and Manage Your Own Website: Inexpensively and Without a Webmaster

Date added: 11/13/2009
Date modified: 04/11/2011
Filesize: 1.81 MB
Downloads: 2705
A simple, illustrated guide by Jim Bates, FCA North TX and FCA board member. Set up a website for your affiliate using a popular, inexpensive service. Anyone can do this, no computer programming skills required!

Building a Better Board Building a Better Board

Date added: 06/20/2008
Date modified: 12/01/2009
Filesize: 111.59 kB
Downloads: 6884

Finding New Members, Volunteers, and Board Candidates Finding New Members, Volunteers, and Board Candidates

Date added: 12/08/2007
Date modified: 03/16/2011
Filesize: 51.07 kB
Downloads: 4312

Affiliate Volunteer FAQs Affiliate Volunteer FAQs

Date added: 12/08/2007
Date modified: 12/01/2009
Filesize: 161.66 kB
Downloads: 4800
Questions about what publications FCA offers and how much they cost your affiliate? Want to know how to get in touch with your sister groups? All this and more is in our Affiliate Cheat Sheet.

Guidebook for Running a Funeral Consumers Alliance Guidebook for Running a Funeral Consumers Alliance

Date added: 12/08/2007
Date modified: 04/11/2011
Filesize: 1.31 MB
Downloads: 6104
Everything you need to know about building and running a funeral consumer group! Bound copies are $13 and available from the national office at 802-865-8300 or in our online bookstore.

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Welcome to our new website. We've overhauled it to make it easier for you to find the practical information you need to make informed funeral choices and get answers to the most common questions about funeral choices and costs. Take a look around. Our Frequently Asked Questions section has nearly 30 pamphlets on common funeral, burial, and cremation questions.

About FCA

The Funeral Consumers Alliance (FCA) is a Federation of Nonprofit Consumer Information Societies protecting a consumer's right to choose a meaningful, dignified, affordable funeral since 1963.