Running a Successful FCA: Best Practices

Documents

Order by : Name | Date | Hits [ Ascendant ]

Telephone Answering Tip Sheet Telephone Answering Tip Sheet

Date added: 12/05/2011
Date modified: 12/05/2011
Filesize: 51.68 kB
Downloads: 5875

All your questions about how to handle common and not-so-common calls from members and the public are answered here! The manual has suggested answers for queries about unexpected deaths, family-directed funerals without using a mortuary, death away from home, and more.

Starting a Funeral Consumers Alliance Starting a Funeral Consumers Alliance

Date added: 06/26/2012
Date modified: 06/26/2012
Filesize: 170.32 kB
Downloads: 2293

A basic introduction to forming a funeral consumer organization. 

Phone Options Phone Options

Date added: 11/21/2009
Date modified: 04/11/2011
Filesize: 34.04 kB
Downloads: 5119
All about affiliate phone options and costs. Cell phone? Virtual voicemail? Landline? It's all here.

Pay on Death Accounts Pay on Death Accounts

Date added: 11/21/2009
Date modified: 03/16/2011
Filesize: 62.85 kB
Downloads: 5382
Pay on Death Accounts — a safer alternative to prepaid funerals.

How to Create and Manage Your Own Website: Inexpensively and Without a Webmaster How to Create and Manage Your Own Website: Inexpensively and Without a Webmaster

Date added: 11/13/2009
Date modified: 04/11/2011
Filesize: 1.81 MB
Downloads: 5076
A simple, illustrated guide by Jim Bates, FCA North TX and FCA board member. Set up a website for your affiliate using a popular, inexpensive service. Anyone can do this, no computer programming skills required!

Finding New Members, Volunteers, and Board Candidates Finding New Members, Volunteers, and Board Candidates

Date added: 12/08/2007
Date modified: 03/16/2011
Filesize: 51.07 kB
Downloads: 6661

FCA Model Membership Brochure FCA Model Membership Brochure

Date added: 12/01/2009
Date modified: 03/21/2012
Filesize: 1.39 MB
Downloads: 3749

Adapt this editable membership brochure to your local affiliate needs. Requires Microsoft Publisher. 

Circling the Hearses Circling the Hearses

Date added: 06/19/2012
Date modified: 06/19/2012
Filesize: 754.24 kB
Downloads: 2210

The first chapter from "Final Rights: Reclaiming the American Way of Death," by Josh Slocum and Lisa Carlson. Essential reading to understand the complicated and counterproductive way the modern American funeral industry is regulated and how the regulations conspire to thwart consumer choice. 

Building a Better Board Building a Better Board

Date added: 06/20/2008
Date modified: 12/01/2009
Filesize: 111.59 kB
Downloads: 9288

Affiliate Volunteer FAQs Affiliate Volunteer FAQs

Date added: 12/08/2007
Date modified: 12/01/2009
Filesize: 161.66 kB
Downloads: 7254
Questions about what publications FCA offers and how much they cost your affiliate? Want to know how to get in touch with your sister groups? All this and more is in our Affiliate Cheat Sheet.