Funeral Consumers Alliance

 
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Consumer Complaints

Documents

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Phyllis Ingold's Complaint Against PA Staff Lawyers 2011 Phyllis Ingold's Complaint Against PA Staff Lawyers 2011

Date added: 03/15/2011
Date modified: 03/15/2011
Filesize: 51.51 kB
Downloads: 1182
Phyllis Ingold, who was threatened with prosecution for "unlicensed practice" of funeral service for caring for her mother's body privately, sent this letter to the Disciplinary Office of Counsel-in-Charge, asking for disciplinary action against lawyers for the Department of State.

PA Senior Prosecutor's Letter re Phyllis Ingold's Home Funeral 2011 PA Senior Prosecutor's Letter re Phyllis Ingold's Home Funeral 2011

Date added: 03/15/2011
Date modified: 03/15/2011
Filesize: 905.25 kB
Downloads: 1313
The senior prosecutor for the PA Governor's Office of the General Counsel responds to FEO's complaint, defending its actions against Phyllis Ingold and claiming family-directed funerals are illegal in Pennsylvania (they're not).

FEO Complaint to Shawn Smith re Phyllis Ingold's Home Funeral 2011 FEO Complaint to Shawn Smith re Phyllis Ingold's Home Funeral 2011

Date added: 03/15/2011
Date modified: 03/15/2011
Filesize: 274.37 kB
Downloads: 1145
Lisa Carlson of Funeral Ethics Organization's letter of complaint protesting PA prosecuting attorney Shawn Smith's inappropriate allegations of unlicensed funeral directing againt Phyllis Ingold. Ingold had (perfectly legally) cared for her mother's body privately without hiring an undertaker.

PA General Counsel Letter to Phyllis Ingold 2011 PA General Counsel Letter to Phyllis Ingold 2011

Date added: 03/15/2011
Date modified: 03/15/2011
Filesize: 315.83 kB
Downloads: 1277
A letter from the lawyer for the PA funeral board threatening private citizen Phyllis Ingold with a $10,000 fine if she were to again care for a dead family member privately without hiring a funeral director. 

Greenlawn Memorial Park (SCI) Legal Misrepresentations -2011 Greenlawn Memorial Park (SCI) Legal Misrepresentations -2011

Date added: 03/15/2011
Date modified: 03/15/2011
Filesize: 64.46 kB
Downloads: 1213
Complaint from FCA past president Lamar Hankins. The cemetery falsely claimed it was against Texas law for Hankins to bury his parents' ashes in a homemade container contsructed of PVC pipe material (undoubtedly so SCI could sell him an unnecessarily costly "urn vault").

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Welcome to our new website. We've overhauled it to make it easier for you to find the practical information you need to make informed funeral choices and get answers to the most common questions about funeral choices and costs. Take a look around. Our Frequently Asked Questions section has nearly 30 pamphlets on common funeral, burial, and cremation questions.

About FCA

The Funeral Consumers Alliance (FCA) is a Federation of Nonprofit Consumer Information Societies protecting a consumer's right to choose a meaningful, dignified, affordable funeral since 1963.