Funeral Consumers Alliance

 
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Legal rights and ashes

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Jessica, I hope you return here so you see this answer, and that you don't think you sent an email directly to us that we can answer. Since this is a public comment from you, we don't have your email address so cannot contact you directly. In general, you're right that the closest next-of-kin has the right to make funeral arrangements. However, there could be other circumstances, such as a legal document that named someone else to be in charge of the funeral. I don't know the details of your family situation enough to give you more specific advice.
 
This is a comment on "Filing a Complaint"

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Welcome to our new website. We've overhauled it to make it easier for you to find the practical information you need to make informed funeral choices and get answers to the most common questions about funeral choices and costs. Take a look around. Our Frequently Asked Questions section has nearly 30 pamphlets on common funeral, burial, and cremation questions.

About FCA

The Funeral Consumers Alliance (FCA) is a Federation of Nonprofit Consumer Information Societies protecting a consumer's right to choose a meaningful, dignified, affordable funeral since 1963.