Funeral Consumers Alliance

 
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Charged for a "oversized casket" that was a regular size casket.

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With a pre-arranged funeral contract, I was told because my sister was obese, a oversize casket would be needed in the amount of $1,400 above the $410.00 that had been already paid in the pre-arranged contract. I never was presented a list with a price for an oversize casket, and found out at the funeral that the casket was regular size. Later told by funeral employee that the casket was regular size with a re-adjusted lining. Do I have a legitimate complaint?
 
This is a comment on "Was the Funeral Home Ethical?"

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About FCA

The Funeral Consumers Alliance (FCA) is a Federation of Nonprofit Consumer Information Societies protecting a consumer's right to choose a meaningful, dignified, affordable funeral since 1963.