1/10/2010—Cemetery consumers have complained to us for years about the strong-arm tactics they face at the graveyard. Today, we got a letter from Tom Gast, of Gast Monuments in Chicago, confirming once again the need to bring cemeteries under the Federal Trade Commission's Funeral Rule. Gast's letter is addressed to Congressman Bobby Rush, and it urges Rush push for passage of his bill, HR3655, The Bereaved Consumer's Protection Act of 2009.
A few highlights from Gast's letter:
- "The rules and regulations at many cemeteries have become so complex that a consumer could not possibly be expected to know what questions to ask in order to make an informed decision and cemetery personnel are not always forthcoming with all relevant information."