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FCA releases national funeral cost study

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Get the full survey results city by city here. 



Funeral Consumers Alliance and Consumer Federation of America Call on the FTC to Update Antiquated Disclosure Rules

Washington, DC – Today, the Funeral Consumers Alliance (FCA) and Consumer Federation of America (CFA) released a report based on a national survey of the prices and price disclosures of a representative sample of 150 funeral homes from ten different regions of the country.  The survey revealed significant price differences – for example, from $2,580 to $13,800 for a full-service funeral -- and the failure of most funeral homes to disclose their prices adequately:  Only 38 of the 150 homes (25%) fully disclosed prices on their websites, while 24 (16%) failed to fully disclose prices both on their website and in response to an email and a phone call.

“Most funeral homes need to give consumers much better access to price information,” said Josh Slocum, FCA’s Executive Director.  “The Federal Trade Commission should update antiquated disclosure rules developed in the pre-Internet 1980s, just as California has successfully done,” he added.  For example, California requires funeral homes to disclose on their websites the same prices the FTC requires funeral homes to disclose by phone or in an in-person visit.  Thirteen of 15 surveyed California funeral homes fully disclosed prices on their websites.

“The huge price ranges for identical funeral services within individual areas indicate that these markets lack effective competition,” noted Stephen Brobeck, CFA’s Executive Director.  “The lack of price competition is unfortunate given the relatively high cost of funeral services and the reluctance of many bereaved consumers to comparison shop for these services,” he added.

The research was undertaken this year by FCA with assistance from its local affiliates in Atlanta, District of Columbia, Philadelphia, Mercer Co. (NJ), Indianapolis, Minneapolis, Denver, Tucson, Orange Co. (CA), and Seattle.  In each of these ten areas, 15 funeral homes were randomly selected for study, making certain that at least one home from any large chain was included.  The researchers searched the websites of these funeral homes for price information.  If the website failed to disclose prices completely, the researchers emailed the funeral home for these prices.  If the email did not elicit the price information, the researchers phoned the funeral home.  In several instances, a researcher visited the funeral home to obtain price information.

Prices Vary Significantly, Even Within Individual Areas

Three types of service were priced – direct cremation without ceremony, immediate burial without ceremony or the cost of a casket, and full-service funeral including the following items:  basic services of the funeral director and staff, transport of the body from place of death to funeral home, embalming, other preparation of the body, viewing or calling hours, funeral ceremony with casket present, hearse to cemetery, sedan or limousine for family, and graveside ceremony.

As the table below shows, prices for the same funeral services within individual areas almost always varied by at least 100 percent and often varied by more than 200 percent.

Table 1:  Low and High Prices ($s) for Funeral Services


“Since each area has dozens of funeral homes, the range of prices is certainly greater than that revealed by our sample of 15 homes in each area,” noted CFA’s Brobeck.

Price Disclosures Often Incomplete and Difficult to Obtain

Researchers examined whether a complete general price list was included on the website of funeral homes.  If the funeral homes did not do so, the researchers sent them an email requesting the price information.  If the funeral homes failed to respond or responded inadequately, the researchers called them.  Despite these efforts by researchers, some funeral homes did not provide any price information or provided this information only in a personal visit.

The table below reveals the extent to which funeral homes in the sample disclosed prices fully and how these prices were obtained.


The Federal Trade Commission’s Funeral Rule was issued in 1984 and amended in 1994.  It requires funeral homes to provide only price information over the phone or a price list to those visiting the home.  It does not require disclosure on the websites of funeral homes.

“The FTC needs to require funeral homes to disclose prices clearly and completely on their websites,” said FCA’s Slocum.  “This disclosure will greatly increase consumer search for price information.  It will also allow journalists, consumer information services, and consumer groups to much more easily research, compare, and report on prices,” Slocum added.

FCA and CFA are submitting this research to the FTC and are urging the agency to update the Funeral Rule.

FCA is nonprofit organization founded in 1963 to protect the consumer’s right to choose a meaningful and affordable funeral.  More than 70 local educational groups are included in FCA’s national federation.

CFA is a nonprofit association of more than 250 pro-consumer groups that was established in 1968 to advance the consumer interest through research, advocacy, and education.


Last Updated ( Monday, 07 December 2015 12:27 )

Pre-need in the news

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In this week's news are yet more examples of why giving your money to a funeral home for a prepaid arrangement isn't usually a wise "investment."

In West Virginia, the attorney general has filed a lawsuit against owners of Galens-Harding Funeral Home, alleging that they filed false death claims for 108 still-living individuals who had pre-paid arrangements, in order to access the funds.

In Massachusetts, former funeral director Joseph O'Donnell was sentenced to prison for stealing from pre-paid funeral plans as well as stashing bodies meant to be cremated. 

Outright theft of your prepaid funeral money isn't the only problem. Most states allow funeral homes to pocket a portion of your prepaid funds instead of putting it all away in trust. Taking a commission off the top is like paying yourself today from tomorrow's profits. State laws that allow this encourage irresponsible business practices that threaten both consumers and the long-term health of funeral homes. 


Have the last word at your funeral

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If you had the chance, would you make an appearance at your own funeral?

A chance to say some last loving goodbyes to friends and family, perhaps. Or a chance to shame those who did you wrong, publicly. They'll be sorry!! (But seriously, please don't do this. We hear all too often from people who are using a loved one's funeral as an opportunity to hurt those family members with whom they have some beef.)

Whatever your motive for coming back from the dead to greet those who would send you off, AIM Holographics would like to make it possible. You can read about it at



Al Without vultures, fate of Parsi 'sky burials' is uncertain

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The near extinction of a species is leading to some unexpected consequences. A group of Parsi Irani Zoroastrians are forced to seek alternative methods of burial as the local vulture populations are depleted. The Parsis traditionally practice sky burial to dispose of their dead. The bodies of the dead are placed in the open air to be consumed by vultures and reduced to bones, but the disappearence of the scavengers means that the bodies are taking too long to decompose.

The birds fate may be directly connected to their diet. A relatively new drug commonly administered to cattle, Diclofenac, is possibly the cause of the decline. The deadly drug is injested along with cattle corpses, and when it was introduced to the area in the early 90s, the vultures disappeared.

Last Updated ( Wednesday, 19 August 2015 15:41 )

Al Jazeera: Inside Japan's 'corpse hotels'

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In Japan, long lines at the crematorium and a shortage of space has lead many to check their dead in at a "corpse hotel". 

"You can see the deceased whenever you like in our hotel. Even when they are kept in a refrigerating room... you can call them up by pushing a switch". 





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